Client Rights – India Kays Home Care LLC

Every person deserves care with choice and dignity.

You have the right to be heard, to participate in your care, to ask questions, and to feel safe and respected. We keep those rights at the center of every relationship.

What you can always expect.

These are not just words on a page — they are the standard we hold ourselves to in every interaction, every visit, every conversation.

To be treated with dignity, respect, and consideration at all times.
To be fully informed about the services you receive and any changes to them.
To ask questions and receive clear, honest answers.
To request a change in caregiver or schedule when possible.
To be free from discrimination of any kind.

To participate in decisions about your care and support.
To privacy and confidentiality regarding your personal and health information.
To refuse care or services without fear of retaliation or pressure.
To voice concerns or complaints without fear of any negative impact on your care.
To have your cultural, spiritual, and personal preferences respected.

Respect is not optional. It is everything.

We believe that rights are not fine print — they are the foundation of trust. If you ever feel your rights are not being honored, we want to know. Your voice matters, and we are here to listen.

We are here to help.

If you have questions about your rights or want to understand what to expect from our care, please reach out. A member of our team will be glad to talk it through with you.

Care should always feel safe, respectful, and right.